Payment Help – Ember IPTV

Video Walkthrough

Watch: How Payments Work

Not sure where to start? Watch this quick video — we walk through the checkout process, explain both payment options, and break down our plans. Takes less than 5 minutes.

Still have questions? Message us on WhatsApp or Telegram and we'll walk you through it personally.

Option 1 — Easiest

Paying by Card

No crypto knowledge needed. Pay with your regular Credit or Debit card — it works just like any other online purchase. Takes about 2 minutes.

1

Pick your plan

Go to our pricing page and choose your plan. Click "Buy Now" on the one you want.

2

Enter your email & select Card

On the checkout page, enter your email address and make sure Card is selected as the payment method (it's the default). Tick the reCAPTCHA box and hit "Pay by Card".

💡 Use the email address you check regularly — this is where your IPTV login details will be sent.

3

Complete payment on the secure checkout

You'll be redirected to our secure card processor. Enter your card details and complete the payment. You may be asked to verify your identity — this is a standard one-time security check.

⚠️ Do not change the payment amount shown on the checkout page — it's locked to your plan price.

4

Check your email

Once payment is confirmed, we'll email your IPTV login details within 12 hours — usually much faster. Check your spam folder just in case. If you haven't heard from us after 12 hours, message us on WhatsApp or Telegram and we'll sort it immediately.

💳 We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and more. Your card is processed securely — we never see or store your card details.

Option 2 — Most Private

Paying with Crypto

Never used crypto before? It's easier than it sounds — think of it like digital cash. You don't need to understand how it works, just follow these steps.

1

Get some crypto

You'll need a small amount of cryptocurrency — exactly the price of your plan in USD. The easiest way is through Coinbase (most countries) or Shakepay (Canada). Sign up, verify your ID, and buy with your debit card or bank transfer.

💡 Not sure which coin to use? Pick USDC or USDT — they're always worth exactly $1 USD so there's no price confusion. You can also find a Bitcoin ATM near you at coinatmradar.com and pay with cash.

2

Pick your plan & select Crypto

Go to our pricing page, choose your plan, and click "Buy Now". On the checkout page enter your email, select Crypto as the payment method, tick the reCAPTCHA, and hit "Proceed to Secure Payment".

3

Choose your coin & send payment

You'll be redirected to our payment processor (NOWPayments). Select which cryptocurrency you want to pay with. You'll see a wallet address and exact amount to send. Open your exchange app, go to Send/Withdraw, paste the address and send the exact amount.

⚠️ Always copy-paste the wallet address — never type it manually. You have about 20 minutes to complete the payment once you see the address.

4

Wait for confirmation & check your email

Crypto payments typically confirm within 1–30 minutes depending on the coin. Once confirmed we'll email your IPTV credentials within 12 hours. Check your spam folder too!

₿

Bitcoin

BTC

Still Have Questions?

Answers to the most common questions from our customers.

Is card payment safe?

Yes — your card is processed by our secure payment partner, not stored by us. The checkout uses industry-standard encryption. You may be asked to complete a one-time identity verification, which is standard for most card processors.

Do I need a crypto wallet to pay with crypto?

Not necessarily. If you buy crypto on an exchange like Coinbase, you can send directly from there — no separate wallet needed. Just hit "Send" or "Withdraw" in your exchange app.

What if my payment doesn't go through?

Contact us on WhatsApp or Telegram with your order details and we'll sort it out manually. For crypto, include your transaction hash (TX ID). No one loses money — we'll make it right.

How long until I get my IPTV access?

Within 12 hours of payment confirmation — usually much faster. If you haven't received anything after 12 hours, message us on WhatsApp or Telegram and we'll send it immediately.

Will the crypto price change before I send?

The payment page locks in a rate for about 20 minutes. Send within that window and the locked rate applies. If the timer expires, go back and start a new payment. For complete price stability use USDC or USDT — always worth exactly $1 USD.

Can I get a refund?

Due to the nature of digital services and crypto payments, refunds aren't available once access has been provisioned. However if there's a genuine issue with your service we'll always work to make it right — extending your subscription, fixing technical issues, or finding another solution. Reach out and we'll help.

I'm confused — can someone just help me?

Of course! Message us on WhatsApp or Telegram and we'll walk you through the whole process step by step. We've helped plenty of first-timers and we're happy to do the same for you.

READY TO GET STARTED?

Pick a plan and pay however works best for you — card or crypto, we've got you covered.

View Plans → 💬 Get Help on WhatsApp 💬 Get Help on Telegram